Privacy Policy

1. Introduction

Crystal Edge Detailing ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit our website or use our mobile detailing services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and vehicle/location details when you book a service.
• Payment Information: Payment method details processed securely through our payment provider (Stripe). We do not store full card numbers.
• Usage Data: IP address, browser type, pages visited, and other analytics data about how you use our site.
• Location Data: Approximate location (state/country) used to verify service area eligibility.

3. How We Use Your Information

• To schedule and provide mobile detailing services at your location.
• To communicate with you about appointments, updates, and promotions.
• To process payments and manage bookings.
• To improve our website, services, and customer experience.
• To comply with legal obligations and protect against fraud.

4. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third-party service providers who help us operate our business (e.g., payment processors, scheduling tools, and analytics platforms). These parties are obligated to keep your information confidential and secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (including the Meta Pixel and Google Analytics) to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Data Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise any of these rights, please contact us using the information below.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: mapengo.colby@gmail.com
Phone: (253) 243-5767